Thursday, February 4, 2010

My Home Away from Home.

So I suppose this is long overdue, but I will finally tell you all about work, since it's where I spend the majority of my time. I am not exaggerating when I say I eat all my meals there. Sad? Probably. Okay who am I kidding. It's ridiculous.

I just passed my 8-month mark at Myler Disability. It's a law firm where we help people get approved for disability and social security benefits. I started out in the department known as the DLC, which is the new claims department. Potential clients will either call in or go to our website and leave us their basic information...name, phone number, their disability, and if they're seeing a doctor or not. That short questionnaire gets sent as an email to a team leader over whatever region the client lives in, and the team leader sends it to you to call and try to start an application. You basically prepare the application for them before it gets sent on to the social security office. A completed application is known as an intake. When you begin, it's normal not to get more than 7 intakes a day. You're supposed to get 15 day. It's kind of competitive, and people get fired for not reaching their goals. Well after 3 weeks, I was probably still doing about 6 or 7 intakes, and I had a crazy dream I was going to get fired. The next morning I was on the phone with a client and my boss came up behind me and put a note on my desk asking to see me in his office. I was so nervous and I'm sure he could see my heart pounding. He then proceeded to ask me if I would rather work in the front office as a receptionist. I was so relieved...I'd do anything as long as I didn't get fired!

So since the last week in June I've been in the front office department. There are currently 8 of us. Our job duties consist of answering and transferring every phone call to the correct person, picking up/opening/delivering every piece of mail (as the 5th largest disability law firm in the country, that's ALOT of mail), listening and transferring over 100+ employees voicemails, and scanning and uploading all the important documents. I graduated from answering the phones in December and have been full-time on the scanning/uploading side of front office since the beginning of the year. Considering the monotany of it and the crazy people we have to talk to, I really enjoy the people I work with, and that makes me love my job. I don't want to work there forever, by any means, but I don't wake up in the morning and dread going. Which is a good sign.

This may sound weird, but one of my favorite parts of it all is delivering the mail to the employees. I have gotten to know everyone in the office that way, and usually people come to me to ask who someone is or where they sit because I know it like the back of my hand. I really try to always smile and be friendly to everyone, and it's definitely paid off. I've made some good friends that way (Yes you, Tash!). I love to be able to answer questions and show people how to do things. I tend to visit alot, because that's just my nature, as you know, but that actually got me in a little bit of trouble last week...haha. But in the end I work hard and am productive. I love going home at the end of the day feeling accomplished.

So there you have it, my life for the time being.

3 comments:

jessica said...

I am so glad you are blogging again! You have no idea what I would have given to have your job when I was in college! Seriously Leah you are so blessed...

LeeAnn said...

You like to visit you say! Must get that talent from your mom!

Natasha said...

Oh dear, I am barely reading this!! Thats what happens when you get a job that you love and then drop everything and run away to Mexico.. Haha I love you dearest and miss you tons!!!